- What information do we collect about you?
- How will we use the information about you?
- Access to your information and correction
- Other websites
- How to contact us
What Information We Collect About You
When you visit us, sign up as a volunteer, or register for services on our site, Community Soutions will collect general information about you, such as your name, address, date of birth, contact details so that we can contact you.
We may also collect this and other types of personal information during the course of dealing with you for example when you participate in Community Solution North West’s activities or complete other forms.
We may also collect information about your usage of our website as well as information about you from e-mails or letters you send to us.
How We Will Use the Information About You
(a) to establish and maintain your involvement with Community Solutions North West, including providing you with regular correspondence
(b) to provide the products or services you have requested from Community Solutions North west
(c) to answer your inquiry by post, telephone, mobile phone, fax as well as email
(d) to register you for events
(e) to assist us to make the sites, services and products more valuable to our community;
The information you provide to us will be held on computers and secure databases and in secure files in the UK and may be accessed by authorised members of staff and volunteers. Your personal information will be kept strictly confidential. It will not be sold, given away, or shared with anyone unless we have received your prior permission or we are required to by law.
By submitting a referral, online or by other means of communication, you give us permission to share the information provided with our partner agencies if we deem appropriate to benefit the requests of the referral.
If you have any queries regarding this please email email@example.com
Community Solutions North West will not sell or distribute your personal information to any Third Party for marketing purposes without your prior consent.
Access to Your Information and Correction
You have the right to request a copy of the information we hold about you. If you would like a copy of some or all of your personal information, please email or write to us at the following address. We may make a small charge for this service
By Post: Community Solutions North West, St James Old School, Cannon Street, Accrington, Lancashire BB9 5NE
We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information that you think is inaccurate.
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website. Forfurtherinformationvisitwww.aboutcookies.org orwww.allaboutcookies.org.
How to Contact Us
By email: firstname.lastname@example.org
By Post: The Privacy Officer, Community Solutions North West, St James Old School, Cannon Street, Accrington, Lancashire BB5 2ER